Privacy policy

1. Personal Information We Collect

When you browse or make a purchase on jinshehome.com, we collect necessary data categories:

• Order Information: Name, billing address, shipping address, payment details (processed securely via PCI-DSS certified gateways), email address, and phone number.
• Device Information: IP address, browser type, time zone, and cookie identifiers to enhance your browsing experience and safeguard against fraudulent transactions.
• Client Support Communications: Messages, design consultation inquiries, and specifications submitted via email, contact forms, or live concierge.

2. Purpose & Legal Basis for Data Processing

We process your personal information to:

• Fulfill and deliver orders, process secure payments, and issue tracking updates;
• Screen transactions for potential security risks, fraud, and payment authentication;
• Provide dedicated architectural lighting consultations, warranty fulfillment, and customer care;
• Optimize website performance and sensory digital design experiences.

3. Data Sharing with Trusted Infrastructure

We never sell, rent, or trade your personal data. We partner strictly with tier-one infrastructure providers:

• Shopify Inc.: Secure e-commerce platform provider (Shopify Privacy Policy).
• International Couriers: DHL Express, FedEx, and UPS exclusively for parcel fulfillment.
• PCI-DSS Compliant Payment Gateways: Apple Pay, Shop Pay, PayPal, Visa, Mastercard, AMEX.

4. Your Global Privacy Rights (GDPR & CCPA/CPRA)

Depending on your geographic residency, you possess explicit privacy rights including:

• The right to access, rectify, or request deletion of your personal data;
• The right to data portability and restriction of processing;
• The right to opt-out of data sharing via our Data Sharing Opt-Out Page.