Contact JINSHE

Have questions about our lighting, an existing order, shipping, installation, or returns? Our customer support team is here to help.

Customer Support

Email: info@jinshehome.com

Phone / WhatsApp: +86 16675000052

Service Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)

Please include your order number when contacting us about an existing order.

Business Information

Brand: JINSHE

Address: 8F, Huihong Science and Technology Park, Lefeng 1st Road, Henglan Town, Zhongshan, Guangdong, 528478, China

Fulfillment Notice

JINSHE works with China-based lighting workshops and fulfillment partners. Depending on product availability and destination, orders may ship from our China-based lighting supply chain or partner fulfillment locations. Tracking information is provided after dispatch.

Shipping Questions

For order, shipping, delivery, or tracking questions, contact JINSHE with your order number. For current delivery estimates and DDP details, see our Shipping Policy.